Author: Idris Adebayo

At Lumen, we operate one of the world’s largest and most connected networks. To manage this vast infrastructure efficiently, we leverage Artificial Intelligence for IT Operations (AIOps). AIOps uses AI and machine learning (ML) technologies to automate and enhance IT processes, enabling us to analyze large volumes of data, detect anomalies, predict issues and automate responses. This approach helps us maintain high levels of operational efficiency, reduce downtime and better serve our customers. In this post, we outline our six-step AIOps framework, which is designed to modernize IT infrastructure operations. Drawing from our extensive implementation experience, we will provide insights…

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In the world of mission-partner operations, seamless and reliable communication is non-negotiable. Enter the DOD365 Integrated Phone System (DIPS), a game-changing tool for DISA Mission Partners. This innovative softphone system can support mission operations, potentially offer cost savings over desk phones and transform how the Department of Defense communicates. Let’s dive into the features, capabilities and benefits of DIPS, and see what your agency might be missing out on with your current communications system. What is DIPS? The DOD365 Integrated Phone System (DIPS) is a cutting-edge, cloud-based telephony solution that seamlessly integrates with DOD365 cloud environments. DIPS can provide enhanced…

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The cybersecurity landscape has become a complex battleground, with adversaries constantly evolving their tactics and leveraging sophisticated tools to increase the volume and effectiveness of attacks. In 2023, over half (55%) of cybersecurity professionals reported an increase in cyberattacks year-over-year,1 and most directors (65%) still believe their organizations are at risk of a material cyberattack within the next 12 months.2 Artificial intelligence (AI) is a significant, unpredictable variable because cybercriminals can utilize its advancements to probe and exploit digital systems at scale. A recent report found that 97% of cybersecurity professionals are concerned that their organizations will suffer an AI-generated…

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Seventeen people die every day in the U.S. while waiting for an organ transplant. Donor Network West, a federally designated organ procurement organization (OPO) nonprofit organization serving in northern California and northern Nevada, has been a beacon of hope for those needing organs since 1987. They serve over 13 million people across 45 counties with a mission to save and improve lives through organ, eye and tissue donation. The importance of their work cannot be understated. “The urgency for us to do our job well and recover these organs to get people off the waitlist is critical,” says Dr. Janice…

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In a previous blog we refreshed readers on the basics of how the internet works, defining how data may travel from its source to the device right in front of you. Some like to think of the internet as an information superhighway, where data packets are cars following map instructions (routing policies) to find their way. By this example, each stoplight to get to another road is a hop from one network to another, necessary for travel, but slowing traffic nonetheless. Network hops are an inevitable part of data transfer over the internet, but using that analogy, peering partnerships are…

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“We applaud Chairman Carr’s leadership in advancing common-sense regulatory reform. Modernizing these outdated rules will allow for greater investment in critical network infrastructure, ensuring a more connected future and strengthening U.S. competitiveness in an increasingly digitally-enabled global marketplace. These steps support Lumen transformation, helping us deliver better solutions for customers to connect, innovate and grow, while creating new opportunities for our workforce and the communities we serve to thrive.” Melissa MannLumen TechnologiesSVP Public Policy & Government Affairs   This content is provided for informational purposes only and may require additional research and substantiation by the end user. In addition, the…

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