As extra companies face stress to do extra with fewer sources, automation platforms like Flowable have gotten central to digital technique. Forrester’s The Digital Course of Automation (DPA) Panorama, Q2 2025 report acknowledges 37 distributors, together with Flowable, whose energy focuses on driving transformation via flexibility, compliance, and system integration.
As companies look to do extra with fewer sources, many are turning to automation to cut back delays, reduce prices, and simplify operations. Forrester’s latest report displays these priorities and factors to the rising want for instruments that may handle on a regular basis duties and extra advanced, unpredictable work. Flowable’s platform helps meet this want by combining course of design, case dealing with, and automation in a single place.
Flowable makes it simpler for corporations to prepare their work, whether or not that entails staff, software program, or buyer companies. It’s used to enhance processes like mortgage approvals, insurance coverage claims, service requests, and inner workflows, particularly in extremely compliant industries together with banking, healthcare, insurance coverage, and authorities.
“We’re proud to be acknowledged on this Forrester report,” mentioned Tijs Rademakers, vice chairman of engineering at Flowable. “Our platform continues to evolve to assist corporations run smoother operations and resolve issues quicker whereas staying in charge of their processes.”
Serving to Companies Keep Organized and Versatile
The Forrester report highlights how the market is shifting from fundamental job automation to smarter, extra linked methods. Right this moment’s companies want instruments that not solely automate work but additionally enable groups to reply when issues don’t go as deliberate. Flowable helps this shift with options that assist observe progress, handle exceptions and hold groups aligned.
Flowable stands out for its capability to convey folks, software program and digital instruments collectively in a single system. Groups can create customized workflows, determine when sure actions ought to occur utilizing automation and regulate processes as wanted.
It additionally gives instruments to maintain observe of what choices have been made, after they have been made and who made them which is necessary for groups that have to comply with strict guidelines or reporting requirements, or are pursuing optimization.
The platform relies on open business requirements, which makes it simpler to attach with different methods that an organization already makes use of. This helps companies keep away from constructing from scratch or counting on a number of instruments that don’t work nicely collectively.
Forrester’s digital course of automation panorama report provides a transparent view of enterprise automation choices on the market right now. And insights into the important thing enterprise worth that automation leaders are attaining with digital course of automation proper now.
Flowable’s strengths in serving to automation leaders right now embody:
- Offering instruments to log choices and observe adjustments
- Coordinating duties throughout groups, software program, and digital methods
- Supporting each structured routines and versatile work processes
- Connecting easily with current expertise utilizing open requirements
Supporting a Vast Vary of Groups
Flowable is utilized by totally different groups throughout a company, every with their very own targets:
- Operations groups use it to cut back delays and remove repetitive duties
- Compliance and audit groups depend on it to maintain information and comply with insurance policies
- IT and digital groups use it to automate processes launch new instruments quicker, and hold methods linked
- Buyer help and finance groups enhance service by rushing up frequent processes like account setup, claims, and approvals
As a result of Flowable lets each technical and non-technical customers construct and replace workflows, it’s a useful gizmo for companies that need to transfer shortly with out relying solely on builders.
Flowable additionally helps corporations keep versatile. As guidelines, markets or applied sciences change, groups can regulate how their processes work without having to rebuild all the pieces from the bottom up.
A Sturdy Possibility for Lengthy-Time period Automation Objectives
Forrester’s Digital Course of Automation Panorama report is a stable useful resource for corporations which might be selecting instruments to help their progress and digital technique. The 2025 report outlines how platforms like Flowable are serving to companies keep on observe by making their operations quicker, clearer, and extra constant. The report arrives at a transformational second when organizations enhance give attention to AI agent innovation and the eventuating prospects inside end-to-end enterprise automation.
Flowable believes its recognition in Forrester’s 2025 DPA Panorama reveals its dedication to supporting the evolving wants and expectations of right now’s enterprises. Organizations excited by studying extra about how Flowable helps enterprise automation, case administration, and digital operations.
Forrester doesn’t endorse any firm, product, model, or service included in its analysis publications and doesn’t advise any individual to pick out the services or products of any firm or model based mostly on the scores included in such publications. Data relies on the very best out there sources. Opinions replicate judgment on the time and are topic to vary.
About Flowable
Flowable is a number one supplier of enterprise course of automation and case administration software program. Its versatile, low-code platform permits organizations to design, handle, and optimize workflows that join groups, methods, and information. Flowable serves enterprises throughout industries corresponding to finance, healthcare, insurance coverage, and the general public sector.
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