Headquartered in Atlanta, Georgia, ivision Inc. has been quietly remodeling the way in which companies method IT infrastructure since 2004. With a distributed workforce throughout greater than 30 states, ivision is a expertise integration and administration agency devoted to “engineering the longer term at the moment” via scalable, safe and forward-thinking IT options. Identified for his or her deep technical experience and “white-glove service” mannequin, ivision companions with purchasers to assist them keep forward of the curve.
“We pleasure ourselves as engineers serving to engineers,” stated Clint St. Romain, Managed Providers Community Architect at ivision. “We complement inside IT groups so their engineers can concentrate on extra vital enterprise initiatives.”
The 55 TB problem: Why WAN agility issues
As ivision expanded its Catastrophe Restoration as a Service (DRaaS) and Backup as a Service (BaaS) choices—designed to assist corporations get better rapidly from sudden disruptions—they recognized key infrastructure limitations that would hinder their potential to ship future-ready companies.
Conventional Extensive Space Community (WAN) fashions lacked the agility to fulfill dynamic buyer calls for, particularly throughout time-sensitive occasions. Rising knowledge middle prices and inflexible bandwidth provisioning made it troublesome to scale effectively.
A pivotal second got here when a buyer replicating 55 TB of information skilled an web outage as a result of an upstream supplier challenge. With solely days to vacate their colocation facility, ivision wanted a speedy, dependable resolution to keep away from service disruption.
“We acknowledged WAN connectivity as a strategic space for optimization,” St. Romain defined. “Our objective was to cut back knowledge middle prices whereas enhancing agility.”
Actual-time community provisioning meets real-world calls for
Dealing with this vital web outage, ivision wanted a quick, scalable resolution to modernize their connectivity technique and keep service continuity. They chose Lumen® Web On-Demand which is a part of the Lumen® Community-as-a-Service (NaaS) portfolio—a cloud-native resolution that permits real-time provisioning of web circuits with out long-term contracts* or complicated setups.
The Lumen NaaS resolution delivered a collection of capabilities that straight addressed ivision’s operational targets and elevated the shopper expertise:
- Dynamic Bandwidth Provisioning: Symmetric bandwidth choices from 100 Mbps to 10 Gbps, adjustable on demand.
- Speedy Circuit Deployment: New circuits provisioned in underneath 10 minutes, which could be vital for time-sensitive DRaaS operations.
- Safe Logical Separation: Every circuit is positioned on the community layer, offering predictable efficiency and enhanced safety.
- Simplified Billing: Hourly billing with no time period commitments*, built-in into DRaaS invoices for predictable, streamlined monetary planning.
“Now we ship dynamic, devoted web circuits—and it’s included within the DRaaS invoice,” stated St. Romain. “Lumen’s NaaS crammed that hole for us. It allowed us to be agile and versatile whereas leveraging present expertise.”
The partnership was constructed on belief, transparency and technical expertise. Having collaborated throughout a number of consumer engagements, ivision noticed Lumen as a pure match for his or her long-term imaginative and prescient.
“Lumen’s integrity was one of many driving elements for why we selected them,” St. Romain emphasised. “Their challenge, management and technical groups had been all the time upfront and dependable.”
Scalable infrastructure powers ivision’s operational edge
To speed up deployment, ivision leveraged Digital Realty, one of many largest international suppliers of cloud- and carrier-neutral knowledge middle options. Utilizing PlatformDIGITAL®, Digital Realty’s international knowledge middle platform, ivision immediately provisioned two 100 Gbps ports and two 1 Gbps web circuits via the built-in Lumen NaaS portal—bypassing conventional gross sales engagement and gaining fast entry to high-speed connectivity.
PlatformDIGITAL serves as a safe, scalable assembly place for knowledge, designed to help AI-ready infrastructure and ship on-demand connectivity via built-in companies like ServiceFabric®. As a part of their colocation deployment, ivision established a ServiceFabric port to increase connectivity to Lumen NaaS. This software-defined interconnection layer enabled safe, direct entry inside Digital Realty’s international footprint and to third-party knowledge facilities and cloud suppliers. This expanded ivision’s community attain and improved resilience for vital workloads.
With intuitive self-service capabilities and seamless integration, ivision quickly scaled connectivity, offering agility and resilience for DRaaS and BaaS choices.
Subscription-style bandwidth helps cut back monetary danger
The influence of the Lumen resolution was fast. In the course of the 55 TB replication occasion, ivision provisioned a brand new circuit inside minutes, restoring buyer operations in simply 40 minutes. Over the following 9 months, the platform required minimal oversight, liberating ivision’s staff to concentrate on innovation.
“The portal has made provisioning extraordinarily simple,” St. Romain stated. “The accessible choices are clear, and help is available.”
This collaboration between Lumen and Digital Realty exemplifies how ecosystem partnerships can ship true buyer empowerment, on-demand scalability and operational agility.
Infrastructure that simplifies and scales
Digital Realty’s platform performed a vital function in ivision’s success. Their intuitive interface and seamless integration with Lumen NaaS enabled rapid-reliable provisioning—supporting ivision’s DRaaS and BaaS choices.
By shifting from mounted web plans to the versatile, usage-based mannequin that Lumen offers, ivision transitioned from capital bills to operational bills to assist enhance monetary agility and cut back danger.
“Being able to dynamically change bandwidth helps us develop with enterprise wants,” St. Romain added.
Prospects now profit from improved uptime, sooner challenge decision and steady add speeds—vital for sustaining connectivity.
Future-ready IT with clever automation and scalable infrastructure
Because the business evolves, ivision is investing in AI-driven automation to reinforce its IT Service Administration (ITSM) platform—correlating help circumstances, suggesting runbooks for incident decision and predicting case standing primarily based on historic knowledge.
“AI will proceed to develop, and we’ll discover new methods to make use of it,” St. Romain stated. “We see AI being a giant a part of our Managed Providers to bolster our buyer expertise and our companies.”
With the mixed strengths of Digital Realty’s AI-ready knowledge middle platform and on-demand community options from Lumen, ivision is well-positioned to speed up AI adoption, ship next-generation IT resilience and empower clients to scale for tomorrow.
ivision can also be exploring new choices with Lumen, together with superior connectivity choices like digital point-to-point (vPTP) circuits and twin 100G connections for even sooner knowledge switch.
“Lumen’s adaptability and adaptability are important for our companies,” St. Romain stated. “It aligns with our technique to operate as a modular staff for any group.”
With trusted companions like Lumen and Digital Realty, ivision is well-positioned to proceed delivering peace of thoughts—it doesn’t matter what the longer term holds.
To study extra about ivision’s transformation, learn the complete buyer success story.
Go to our buyer story library to find out how organizations in nearly each business are reaching their enterprise targets.
*Lumen Community On-Demand Service requires entry to a NaaS-enabled port topic to eligibility necessities and topic to separate minimal time period settlement and related early termination costs.
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