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    Home»AI Ethics & Regulation»‘Safe electronic mail’: A shedding battle CISOs should surrender
    AI Ethics & Regulation

    ‘Safe electronic mail’: A shedding battle CISOs should surrender

    Declan MurphyBy Declan MurphyMay 28, 2025No Comments7 Mins Read
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    ‘Safe electronic mail’: A shedding battle CISOs should surrender
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    A digital relic courting again to earlier than the beginning of the Web, electronic mail was created in 1971 by Roy Tomlinson to electronically ship info on the ARPANET analysis community. 

    On the time, large-scale, world networks have been only a imaginative and prescient and knowledge safety wasn’t a major concern as a result of the networks themselves have been trusted environments. To place this in perspective, ARPANET had 213 linked hosts earlier than it adopted TCP in 1983. At present there are almost 20 billion nodes on the Web, with upwards of 5 million of them working SMTP servers.

    Because the Web shaped, and early protocols have been adopted, electronic mail developed to be the spine of digital communication. Nevertheless it stays to at the present time some of the insecure and outdated types of communication in an period of more and more subtle cyber threats. Now we have finished away with FTP and Telnet; it’s time to stamp out SMTP.

    Phishing has already received

    The overwhelming majority of preliminary compromises in cybersecurity incidents at present start with phishing. We deploy a number of layers of anti-spam and electronic mail filtering applied sciences, but no answer is ideal, and attackers, who’re getting more and more extra subtle, finally sneak their malicious emails by way of to worker inboxes.

    We additionally proceed to conduct cyber consciousness campaigns and run phishing simulations, and but, important percentages of workers nonetheless click on on malicious hyperlinks. In 2024, the median time for customers to fall for a phishing electronic mail was lower than 60 seconds, in line with Verizon’s 2025 Information Breach Investigations Report.

    The sophistication of email-born assaults mixed with the overwhelming quantity of electronic mail the typical particular person receives — who can blame somebody for falling sufferer? I usually joke to my colleagues that the No. 1 factor we might do to enhance the safety of any group is flip off electronic mail. The battle towards phishing electronic mail is a shedding battle and it solely takes a single click on for all of your safety defenses to be circumvented. We should rethink how we talk electronically.

    Finish-to-end encryption stays elusive

    E-mail continues to be the dominant digital communication device at present as a result of it’s effectively understood, comparatively straightforward to make use of, and comparatively cheap. By and huge, companies have authorised electronic mail for sending confidential info, and we regularly persuade ourselves that it’s safe, will be secured with third-party instruments, or it’s “ok.” This merely will not be the case, and higher options exist.

    It’s unattainable to ensure that electronic mail is absolutely end-to-end encrypted in transit and at relaxation. Even the place Google and Microsoft encrypt consumer knowledge at relaxation, they maintain the keys and have entry to non-public and company electronic mail. Stringent server configurations and addition of third-party instruments can be utilized to implement safety of the information however they’re usually trivial to bypass — e.g., CC only one insecure recipient or distribution record and confidentiality is breached. Forcing encryption by rejecting clear-text SMTP connections would result in important service degradation forcing workers to search for workarounds. There is no such thing as a foolproof configuration that ensures knowledge encryption as a result of historical past of clear-text SMTP servers and the prevalence of their use at present.

    SMTP comes from an period earlier than cybercrime and mass world surveillance of on-line communications, so encryption and safety weren’t in-built. We’ve taped on options like SPF, DKIM and DMARC by leveraging DNS, however they don’t seem to be extensively adopted, nonetheless open to a number of assaults, and can’t be relied on for constant communications. TLS has been wedged into SMTP to encrypt electronic mail in transit, however failing again to clear-text transmission remains to be the default on a major variety of servers on the Web to make sure supply.

    All these options are cumbersome for programs directors to configure and keep correctly, which results in lack of adoption or failed supply. We would want Certbot to work as seamlessly for SMTP because it does for HTTP, and for main electronic mail suppliers reminiscent of Google and Microsoft to refuse clear-text connections for there to be any hope of enhancing this example. Sadly, there’s a lack of incentive to do that given the quantity of electronic mail communication disruption it will trigger.  

    Google lately introduced “end-to-end encrypted emails” in Gmail by using Safe/Multipurpose Web Mail Extensions (S/MIME) inside Gmail. However Google additionally outlines a number of the complexities and downfalls of making an attempt to make use of electronic mail for safe communications of their publish. Whereas it is a answer that works when sending electronic mail inside Gmail it suffers the identical points as SMTP in that S/MIME is advanced to setup and tough to ensure when sending to distant programs. Google’s answer is to have recipients exterior of Gmail click on on a hyperlink and are available again to Googles servers to learn the message over HTTPS. Whereas this can be a suitable answer for Gmail clients and ticks the compliance field it doesn’t repair the underlying points with electronic mail. S/MIME has not acquired widespread adoption for a similar causes that SMTP+TLS has not. Safety researchers are already speculating how attackers might make the most of this characteristic for crafting phishing emails for credential harvesting.

    E-mail for authentication: One other shedding battle

    Keith Lawson

    Add to all this the alarming development of electronic mail being adopted as an authentication mechanism and an out-of-band device for password resets.

    The widespread use of sending a singular hyperlink to electronic mail accounts is opening assault vectors to important companies by way of private accounts. Attackers have change into conscious of those developments and are making the most of having the ability to entry company property or delicate private info by compromising employees’ and executives’ private electronic mail accounts, which frequently lack safe passwords or multi-factor authentication.

    As soon as an attacker beneficial properties entry to a private electronic mail account it’s trivial to seek out proof of programs that use that account for authentication or password resets, ship a password reset although the third-party service, and achieve entry to that service.

    If that service is a company system, the attackers have gained entry to what you are promoting by way of an worker’s private electronic mail, which will be the preliminary compromise that results in a widespread company safety breach.

    Shifting past electronic mail

    In December 2024, the FBI launched pointers for cellular communication that included suggestions to undertake applied sciences that present end-to-end encryption as a direct results of identified nation-state threats.

    Persevering with to depend on electronic mail for important enterprise features like massive monetary transactions or the sharing of delicate info is a shedding recreation. It’s time to begin interested by changing delicate or business-critical communications with fashionable applied sciences that assist end-to-end encryption and have been developed to make use of safe protocols by default. Purposes like Sign depend on protocols that have been designed with sturdy encryption and make it easy to make sure knowledge is secured in transit. Instruments like Microsoft Groups, Slack, and Cisco Webex have been designed from the bottom up to make use of HTTPS. There are higher alternate options obtainable at present.

    Change is difficult and electronic mail has been entrenched in our private and enterprise lives for greater than a technology now, however we’ve got higher alternate options, and the dangers of electronic mail are too massive to proceed to disregard. Companies want to begin adopting insurance policies that deprioritize electronic mail as a communications device and incentivize utilizing safer alternate options.

    In a world the place cyber threats evolve day by day, counting on electronic mail is like locking your entrance door however leaving the home windows broad open. Let’s deal with electronic mail for what it’s. A dependable, well-known device for world communications. Higher instruments for safeguarding the safety of knowledge exist now. Somewhat than attempting to retrofit the previous let’s embrace the long run. Is anybody going to be upset at having a couple of much less emails of their inbox?

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    Declan Murphy
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