Salesloft on Tuesday introduced that it is taking Drift quickly offline “within the very close to future,” as a number of corporations have been ensnared in a far-reaching provide chain assault spree concentrating on the advertising and marketing software-as-a-service product, ensuing within the mass theft of authentication tokens.
“This may present the quickest path ahead to comprehensively overview the appliance and construct further resiliency and safety within the system to return the appliance to full performance,” the corporate mentioned. “Because of this, the Drift chatbot on buyer web sites won’t be accessible, and Drift won’t be accessible.”
The corporate mentioned its prime precedence is to make sure the integrity and safety of its techniques and prospects’ knowledge, and that it is working with cybersecurity companions, Mandiant and Coalition, as a part of its incident response efforts.
The event comes after Google Risk Intelligence Group (GTIG) and Mandiant disclosed what it mentioned was a widespread knowledge theft marketing campaign that has leveraged stolen OAuth and refresh tokens related to the Drift synthetic intelligence (AI) chat agent to breach prospects’ Salesforce situations.
“Starting as early as August 8, 2025, by means of not less than August 18, 2025, the actor focused Salesforce buyer situations by means of compromised OAuth tokens related to the Salesloft Drift third-party software,” the corporate mentioned final week.
The exercise has been attributed to a risk cluster dubbed UNC6395 (aka GRUB1), with Google telling The Hacker Information that greater than 700 organizations might have been probably impacted.
Whereas it was initially claimed that the publicity was restricted to Salesloft’s integration with Salesforce, it has since emerged that any platform built-in with Drift is probably compromised. Precisely how the risk actors gained preliminary entry to Salesloft Drift stays unknown at this stage.
The incident has additionally prompted Salesforce to quickly disable all Salesloft integrations with Salesforce as a precautionary measure. A few of the companies which have confirmed being impacted by the breach are as follows –
“We imagine this incident was not an remoted occasion however that the risk actor meant to reap credentials and buyer data for future assaults,” Cloudflare mentioned.
“Provided that tons of of organizations have been affected by means of this Drift compromise, we suspect the risk actor will use this data to launch focused assaults in opposition to prospects throughout the affected organizations.”
