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    Home»AI Ethics & Regulation»Serviceaide Leak Exposes Information of 500,000 Catholic Well being Sufferers
    AI Ethics & Regulation

    Serviceaide Leak Exposes Information of 500,000 Catholic Well being Sufferers

    Declan MurphyBy Declan MurphyMay 19, 2025No Comments3 Mins Read
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    Serviceaide Leak Exposes Information of 500,000 Catholic Well being Sufferers
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    A misconfigured database at enterprise IT supplier Serviceaide has uncovered delicate well being and private data belonging to roughly 500,000 (483,126) sufferers linked to Catholic Well being, a non-profit healthcare system primarily based in New York.

    Serviceaide confirmed the info leak in a discover posted on its web site, stating the incident originated from an Elasticsearch database that was inadvertently made publicly accessible. The publicity occurred between September 19 and November 5, 2024. The leak was found on November 15, 2024, and a full assessment was solely not too long ago accomplished.

    Though there’s no confirmed proof that the info was downloaded or misused, the corporate admitted it can’t rule out that chance.

    What Was at Danger?

    The uncovered database contained a variety of delicate particulars. Relying on the person, the info could have included:

    • Full names
    • Dates of beginning
    • Prescription information
    • Social Safety numbers
    • Medical insurance particulars
    • Healthcare supplier data
    • Remedy and medical data
    • Medical file and account numbers
    • Electronic mail addresses, usernames and passwords

    Serviceaide is sending notification letters to affected people for whom it has legitimate mailing addresses.

    Screenshot from Serviceaide’s information leak discover highlighting affected affected person information.

    Skilled Perception

    Darren Guccione, CEO of Keeper Safety, commented on the broader implications of the leak.

    “The sheer quantity of healthcare and private information uncovered on this incident factors to a bigger drawback throughout the sector. Breaches like this usually take years to totally assess, particularly with evolving laws and the problem in tracing how information may be used down the road,” mentioned Guccione.

    He famous that whereas there will not be indicators of fraud instantly, the kind of data uncovered might be reused lengthy after the breach, making it important for victims to take protecting motion now.

    Subsequent Steps for Sufferers

    Serviceaide recommends that these affected monitor their credit score studies, change passwords linked to their medical accounts, and think about freezing their credit score. Free credit score studies might be accessed through AnnualCreditReport.com or by calling 1-877-322-8228.

    Extra particulars might be discovered on every firm’s web site.

    Serviceaide has taken steps to safe the uncovered database and says it has added new safety protocols to scale back the danger of future incidents. It’s also working with federal regulators, together with the Division of Well being and Human Companies, which lists the breach publicly on its Workplace for Civil Rights breach portal.

    This incident goes on to indicate a seamless problem throughout healthcare IT, maintaining third-party techniques tightly secured whereas dealing with massive volumes of delicate information. Though healthcare suppliers and distributors are working to safe their on-line infrastructure, a single configuration mistake can expose sufferers to long-term dangers.



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